Why do I need two agents for my pet’s travel?

Purely because there are two parts to your pet’s journey. The first is from the country of origin and the other, the country of arrival. In order to ensure this is a seamless process and in compliance with each of the respective country’s rules and regulations, the exporting agent handles all of the requirements at the base country; while we handle everything in the U.A.E.  As an added service, we can liaise with your exporting agent from coordination to payments and limit your touchpoint with a single agent.